Dear Clients,

 

First, we would like to thank you all for the support you’ve shown in the last few weeks. It is only with the help of our clients and the hard work of our salon team that we are able to open our doors to you again. 

 

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We are following all guidelines that have been implemented by both the state and the city. By doing this, we are ensuring that we are in compliance with the city and can further ensure the health of our clients and staff alike. Some changes will affect the flow of your appointment experience; below are notes on what to expect: 

 

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New mandatory safety standards 

 

 

• We will only have 6-7 stylists/colorists at a time in order to guarantee that we’re all 6 feet apart.

• All staff will be required to wear safety gear: masks, robes, etc.Robes will be changed after each appointment

• We are booking extra time between appointments to disinfect all tools and clean our workspaces after every client.

• We will continue to offer freshly laundered gowns and towels for each client. Please be mindful of your clothing choices, as we will not have a changing room or closet available. 

• We will conduct frequent disinfecting of heavy transit areas and highly touched surfaces.

• We will have hand sanitizer available throughout the salon.

• We will not be serving beverages, offering magazines.

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What is required of our clients 

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• A face mask must be worn at all times. “Over the ear” style masks are preferred, as they aid in cutting and coloring. If you do not have a mask, you will be required to purchase a disposable one before your service. (Please be advised that we cannot be held accountable for staining on masks due to color. If you are worried, please purchase a disposable mask from us at the beginning of your service.for $1 )

• A credit card is required to book all appointments and will be used for contactless payment. No cash will be accepted as payment for a service.

• Please settle gratuity through cash brought , Venmo, or Zelle. Gratuities will not be able to be added at the time of checkout. 

• Please wash your hands upon entry and use hand sanitizers located throughout the salon as frequently as possible.

• Please be on time. We do not have the luxury to take clients late, as our appointments are set to ensure no overlapping. If you are late 10 minutes or more, we will have to reschedule your appointment and will be enforcing a 50% charge of your service. 

• We ask that you only enter the building and the salon when your stylist or front desk calls or texts you that they are ready. (Please make sure we have your most current contact information on file.) There will be no waiting in the salon for the time being. Make sure you have an umbrella for rain/sun.

• Please bring only your essential items, as the coat closet will be closed.

• Only the person having the service is allowed in the salon. Please come alone or ask your friends/family to wait outside the salon. 

• All appointments must be pre-booked; no walk-ins will be allowed. 

• We ask for extra vigilance when it comes to the canceling of your appointment; 48 hours is requested. Canceling within the 48 hours will result in a 50% charge for the appointment. 

• Clients who cancel appointments due to illness must wait a minimum of two weeks before their rescheduled date. 

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Despite all the required new rules, we want you to know that we're excited to take care of you're hair, and will make sure you will get the same quality of work that you've enjoyed for the past 12 years. 

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Best,

Greg Parker, Dirk Diegel, Peter Bradley and the whole Bradley and Diegel team